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FAQ

The Club
What is The Good Moms Club? Plus

The Good Moms Club is a lifestyle brand and community built around the idea that good enough is more than enough. We’re here for the moms doing their best, embracing the chaos, and showing up as they are, while doing a little good along the way.

Are the caps just for moms? Plus

Not at all. While the brand was created with moms in mind, everyone’s welcome here - dads, aunties, uncles, grandparents, friends, and anyone who relates to the chaos.

Does every purchase really give back? Plus

Yes. R5 from every cap sold goes directly to the Durbanville Children’s Home to support children who need care, stability, and a safe place to land.

Because doing good starts close to home but shouldn’t end there.

How can I collaborate with The Good Moms Club? Plus

We are always looking for real people who embrace the beautiful, unfiltered chaos of daily parenthood. Drop us a DM on Instagram or email us at hello@thegoodmomsclub.com with your handle, your vibe, and a little bit about why you want to join the club.

Do you offer wholesale or stockist opportunities? Plus

We’d love to chat about bringing our gear to your shelves. If your retail space aligns with our playful, premium, and community-first brand values, please reach out to hello@thegoodmomsclub.com with the subject line "Wholesale Inquiry." Tell us a bit about your shop, your location, and which pieces caught your eye.

Products & Orders
Where are your caps made? Plus

All of our caps are made and locally embroidered in Cape Town using soft washed cotton twill, designed for everyday wear and lived-in comfort.

Do you ship locally and internationally? Plus

We currently only ship throughout South Africa.

How long does delivery take? Plus

Orders are typically processed within 2–4 working days. Once shipped, delivery usually takes:

  • 1–3 working days for main city centres
  • 3–5 working days for outlying areas

You’ll receive tracking details as soon as your order is on the move.

Can I buy a cap as a gift? Plus

Absolutely. The caps make very good gifts for tired moms, fun dads, iconic aunties, supportive grandparents, or anyone going through a mildly chaotic season of life.

Are your caps adjustable? Plus

Yes! All of our caps feature a universal comfort fit designed for all head shapes and sizes (and all levels of bedhead). They come with an adjustable fabric strap and a premium brass closure so you can customize your fit perfectly.

Returns & Support
I've changed my mind. How do I start a return or exchange? Plus

Simply email us with your order number and reason for return, and we’ll guide you through the process from there.

What is your return policy? Plus

We accept returns on unworn items within 7 days of delivery. We accept exchanges on unworn items within 30 days of delivery. Items must be returned in their original condition and packaging.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.